Returns & Exchanges
We want you to love your Sunnies Face products, but if something isn't right, we accept returns on unopened and unused items within 30 days of purchase. Due to hygiene reasons, we cannot accept returns for items that have been swatched or used.
Check Eligibility
Ensure your beauty products are in their original packaging, unopened, and within the 30-day return window.
Submit a Request
Contact our support team with your order number and a photo of the items you wish to return to receive a return authorization.
Pack and Ship
Securely pack your items to prevent damage during transit and use the provided shipping label or a carrier of your choice.
Receive Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing