Frequently Asked Questions
Everything you need to know about Sunnies Face products, shipping, and more.
Are Sunnies Face products cruelty-free?
Yes, we are proud to be a cruelty-free brand. We do not test our products or ingredients on animals at any stage of production.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
Due to the nature of our cosmetic products and for hygiene reasons, we only accept returns or exchanges for items that are damaged or defective upon arrival within 7 days of receipt.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local digital wallets depending on your shipping region.
How can I find the right shade for my skin tone?
We provide detailed shade descriptions and swatches on every product page. You can also use our 'Shade Finder' tool or contact our beauty consultants for a personalized recommendation.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping fees and import duties are calculated at checkout based on your specific destination.